Negotiate the Deal, Back to Basics
“When one door closes; another opens. But we often look so regretfully upon the closed door that we don’t see that one that has opened for us” – Alexander Graham Bell

Overview
This interactive course focuses on improving the participants negotiating skills. Concentrating on agreements and decisions to confidently reach win - win situations. The course will give participants the opportunity to fully explore how their own personal style and skills can be successfully applied to negotiation.

Objectives
• Understand the meaning of negotiation.
• Use the most appropriate strategies and skills for effective negotiation.
• Develop flexibility in your approach allowing you to identify and practice other behaviours that overcome obstacles that may hinder negotiation.
• Secure win/win results.

Content
What is negotiation
Explore your opinions of negotiation and create a structured approach to the process.
Focus on skills required to be an effective negotiator.

Understand your interpersonal skills
Concentrate on how your interpersonal skills can ease negotiation.
The use of language and body language - being aware of your own and picking up on others.
Use questioning techniques to identify objectives and timescales.

Negotiation and you
Plan and prepare.
Create the right climate.
Secure the deal and close - minimising rejection. 

Handling different situations
No deal - holding out on finalising the deal.
Best alternative to offer and when to offer.
Reaching deadlock.

Closing
Finalise the deal and follow up.

Duration: 1 day  (can be broken down to 2 x ½ day delivery)  
Suggested maximum number of participants: 10

Who should attend?
Those who are negotiating for the first time in their career. This is an ideal introduction to the negotiating process.