This course covers the fundamental basics of operating the Amadeus system. It is an ideal way of finding your way around the system and is a must for anyone looking to progress to Airline Reservations.

AIS, access type indicators, additional hotel entries, addresses, basic flight availability, booking a car at a passengers destination, booking a hotel at a passengers destination, building a complete PNR and ending transaction, cancelling seating elements, car terms, changing and deleting PNR data, changing segment status, displaying the sub fields of a PNR, encoding and decoding cities, airlines and airports, entering fate elements, fare displays, fare notes, flight sell, follow up availability entries, frequent flyer element, general remarks, HELP system, hotel segment modification, introduction to classes of service and basic restrictions, introduction to the PNR, itinerary pricing, miscellaneous Amadeus function, name element, OSI elements, PNR management, PNR queues, practice building complete PNRs, rebooking itinerary segments, received-from element, retrieving a PNR from a similar name list, retrieving a PNR from the Amadeus database, return availability, SSR elements, seat maps, seat requests and wishes, specific seat request and seat wish, telephone element, ticketing/element, timetables, waitlist assurance, working through a PNR queue.

Covering most of the basic subjects and fields that you would need to know in order to make automated flight reservations.

The lessons allow for practice, and involve calendar, calculator, clock and currency converter.

Agent work areas, AIS basic and advanced PNR elements, basic flight availability, basic timetables, basic/miscellaneous PNR retrieval entries, book/cancel/rebook segments, calculator functions, calendar functions, cancel/change PNR elements/seating elements, clock functions, currency conversion, encode/decode aircraft equipment /airlines / cities/countries and airports, flight details, help system, seat maps/request/wishes.

This brings Advanced flight reservations including open segments, queuing and changes

Advanced flight availability, ARNK segments, change segment status, direct access, non-homogeneous PNRs, open segments, option element, passive segments, placing PNRs on queue, PNR claim, priority waitlist, profiles, queues, schedule changes, split PNRs, waitlist assurance and segments

Includes “best buy” pricing, electronic ticketing, fare rules and printing tickets.

“Best buy” pricing, with automatic rebook, change/delete fare elements, fare displays, commission element, create/delete TST, electronic ticketing, fare displays, fare endorsement, fare notes, fare routing information, fare rules, form of payment, itinerary pricing, pricing specific passenger types/passengers/segments, print tickets from queue

All segments and sections that you need to quote and book a car on the system.

Availability single company, multi company, availability options, book direct, book from a location list, from availability, from a PNR, with options, cancel a car segment, segment amendments, segment fields, car terms from a PNR, from availability, encode/decode car company name/codes, location lists multi company, single company, rules and vehicle type codes.

The full structure for quoting, booking and detailing a hotel on the system.

Access plus hotels. Availability direct, from a location list, from a PNR, from multi-property availability, book direct, from a location list, with options, display options, encode/decode hotel company names/codes, hotel features, help pages, hotel segments assign, changing, deleting, location lists and pricing displays.

A specially designed course for experienced GDS users. This course will leverage your knowledge of another GDS to teach you Amadeus in a fraction of the time

Signing in and out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return availability, availability options, alliance availability, availability change options, availability access types, direct access availability, dual city pair availability, flight information, minimum connecting times, building a PNR, booking seats from availability, enter name elements, enter contact elements, enter a ticketing element, enter a received-from element, build and end a complete PNR, remark element, address elements, frequent flyer element, OSI element, SSR element, form of payment element, commission element, changing and canceling PNR elements, cancel PNR elements, change contact and ticketing elements, change name elements, rebook itinerary segments, manually rearrange segments, changing segment status, seat maps and seat assignment, seating requests by type, seat maps and specific seat assignment, modify seating elements, displaying profiles, creating PNRs from profiles, modify profiles, PNR claim, passive segments, non-homogeneous PNRs, PNR replication, fare displays, displaying fare notes, displaying fare note categories, itinerary pricing, itinerary pricing for single passenger, itinerary pricing for multiple passengers, moving between multiple and single psgr pricing, stored itinerary pricing, itinerary pricing with optional modifiers, itinerary pricing with discounted fares (unifares), fare elements, itinerary pricing with value pricer, fare notes from itinerary pricing, cars, vehicle type codes, direct car sell, car location lists, car availability and rate displays, modifying and canceling car segments, hotels, hotel location lists, hotel availability, hotel bookings, hotel features displays, displaying specific categories of hotel features, hotel pricing displays, queues, queue count, placing PNRs on queue, option element, queues access, remove PNRs from queue, delay PNRs from queue, ticket and invoice/itinerary printing, basic ticketing entry, optional ticketing qualifiers, electronic ticket record, invoice entries, invoice adjustment remarks