Job Title: German Speaking Customer Service and Sales Agent
Reference No.: GERMA70277
Salary: GBP12580 to 14231 per annum
German Speaking Customer Services Agent
Our client based in Cheshire, a reputable, market leader in retail urgently requires a German
Speaking Customer Services Agent to join their busy team on a permanent basis.
The primary objective will be to make outbound calls and take inbound calls in German
Skills & Knowledge of the German Call Centre Agent:
* Good telephone and sales skills, experience in customer service or sales. Good negotiation skills
* Ability to work within small operations team to assist the achievement of company goals
* Basic computer knowledge and administration skills
* Good knowledge of the organisation
Experience the German Call Centre Agent needs
* Strong telephone experience gained in a busy office environment
* Customer focused
Personal Qualities of any German Call Centre Agent
* Able to work under your own initiative, you will be well organised and able to prioritise your workload and work to deadlines.
* Ability to show compassion, build rapport and promote the Company product.
* Good organisational and administrative skills.
* Confident and positive attitude
* Good telephone communications skills and ability to deal with conflict whilst remaining diplomatic.
***You must be available for assessment day for the Customer Sales and Service Agent position on Thursday 16th May 2013.****
If you are interested in this vacancy, please call Pam at the Manchester office of AA Appointments on 0161 838 9590 or apply online.
For other exciting travel industry roles, please visit our website www.aaappointments.com.
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