"Dear Rachel, I can honestly say you were absolutely brilliant to work with, I couldn't have asked for anything more from you! Hopefully I will be staying where I am when I join my new role in March, however, should I ever need assistance again I would definitely call upon you. I have already recommended you to colleagues that I know are looking for opportunities and will continue to do so. Many thanks for all of your help, Rachel, you have been brilliant."
"Dear Rachel, I'd like to give my feedback about AA Appointments (read: Rachel and Jackie). You girls are absolutely fantastic, helpful and understanding. I would definitely recommend you :) when dealing with agencies, I have never come across nicer people than you, honest!"
"Just a note to say THANK YOU to AA Appointments for my recent dealings with both Jackie and Rachel in your Manchester office.Both ladies were very professional in their dealings with me and they found me my dream job in very little time. I am now settled into my new role and I cannot thank both Jackie and Rachel enough for the outstanding professional service they provided to me in my search for work. A company is as good as the staff they employ, and I must admit AA have the best of the best in their Manchester team of staff. I'm so very impressed by AA Appointments."
"Dear Kevin, as discussed, I am looking forward to starting my new role. I'd like to sincerely thank you for introducing me to [the client] and suggesting that I considered a role that I otherwise might not have thought of applying for. I really appreciate that both yourself & Sally seemed genuinely interested in my career and actively looked into various options for me to consider. "
" I am very impressed with AA - think you do a fantastic job. I know the level of service I aim to give my clients and was really, really thrilled that you clearly deliver on the same service levels. Everyone I dealt with was exceptional. Thank you!"
"After I was made redundant on 12th December, I contacted you immediately and you were straight away on the case for me, knowing the urgency I was facing. Within a few short hours you had organised an interview with a company which turned out to be my only interview as I got the job! I was so happy to secure such a good and exciting new job within a short space of time and I could not have done this without the assistance of you and AA Appointments. Thank you once again for your help and I would not hesitate to recommend you to anyone I know who is looking for employment within the travel industry"
"I'd just like to thank everyone at AA Appointments in particular Kevin and Katie but also Dan and Sally who helped me secure my latest role. Within minutes of me registering online and submitting my CV I received a phone call from Kevin. This was on Tuesday, by Friday of the same week I had been offered a choice of two different positions. They were so helpful, friendly and supportive, I really couldn't have asked for anymore. They offered an incredible service and I really wouldn't hesitate in recommending them to anyone. I know I'll certainly be going back to them if I ever need their services again."
"Thank you to Emily. She was very prompt, professional, understood my circumstances, and helped me to find the right position to start my career. She is truly an asset to your company."
"I would make AA Appointments my first choice when seeking recruitment within the travel industry. The team ensures the right employers are matched with the right employees and prospective employees are able to utilise the experience and advice offered during every step of the recruitment process. I would recommend AA Appointments to anyone looking for a travel related career. Once again Rachel, many thanks for all your help."
"Rachel at AA Appointments was excellent. I have tried other agencies in the past and was met with a lot of false promises. At AA I was spoken to honestly, and Rachel worked quickly to secure me interviews. As a result of her hard work I am now employed. Many thanks."
"Thank you for all of your help and guidance whilst looking for a new career direction. I found the assistance I received from all of the team at AA Appointments really helpful and informative. I had spoken to Jackie a couple of times and she really helped me put a current CV together. Within a few days I had received a request for an interview and then offered the position which I am really pleased about and looking forward to starting in the next few weeks. I am really pleased with the service I have received from AA Appointments and would recommend to anyone looking for a new position within the travel trade."
"I would like to say Rachel was a pleasure to deal with, always friendly and cheerful. I had not spotted the vacancy at Kuoni so am really grateful to Rachel for telling me about it and for putting me forward. I am now settled into my new role and am loving every minute…thanks Rachel!"
"I would just like to say that Emma who represented me was amazing!!!"
"Hi Theresa, Thanks so much for the email, having an unusual name does occasionally have its advantages! Yes you helped me move to Manchester and placed me at travel 2 where I worked for 6 years. That was over 20 years ago....how scary is that! You and your team have always worked hard for me and I appreciate this greatly as otherwise I would not have had such a good career in industry. I am so glad aa has done and is continuing to do so well, I am sure it has taken a huge amount of determination and hard work to get where you are now and hope that you get time every now and then to reflect on how many people you have helped as I am sure this makes you very proud.
I hope things continue to go from strength to strength and thanks for everything.
Email from Candidate Eleri Roberts sent to CEO Theresa Dempsey on Fri 18th March 2011
"I found AA Travel Appointments to be very helpful in identifying job opportunities for me and they stood out for me amongst a number of other recruitment firms I was using at the time by keeping me informed at every stage of the process. I was particularly grateful to Sally (Barnard) who was very professional and was my key contact at AA. She secured me an interview with a travel management company and managed to buck the trend by finding me a job opportunity (which I accepted) during a period of massive upheaval in the jobs market and where most travel companies were laying off staff. Sally was friendly, supportive, and knowledgeable of her sector and, crucially, listened to my specific job needs. I would recommend both Sally and AA in future to friends and colleagues in the travel industry and would not hesitate to contact them again if I need to either recruit people myself or if I need help searching for jobs in the future."
"Hi Rachel, I would like to thank you for all the help and assistance you gave me, especially with arranging the short notice interview! A girl started work with me today called Michelle and she was saying how friendly and professional you are and I can only agree. You really are a credit to your company.
Thank you again for all of your time and help.
"I have used several recruitment agencies and none have shown anywhere near the level of professionalism, dedication, honesty and support as I received from Rachel at AA. From our first conversation about my application, Rachel kept in touch about the progress - even if there was no progress! She contacted me prior to both interviews, sought feedback from myself and the employer immediatley and kept in touch right up to an offer being made. I feel like Rachel came on the journey with me; giving me support and guidance and a confidence boost when needed. A truly amazing service which stands out way above the rest."
"Hi Rachel, Thank you so much (and Lauren) for your help and support regarding employment you have been great!!!! I will definitely buy you a drink, or two if I am ever over in Manchester!"